Privacy Policy
Last updated: 13 May 2026
1. Who we are
This website, afcvalves.eu (the “Site”), is operated by EAP Global Limited, a private limited company incorporated in Malta. For all data protection matters, EAP Global Limited is the data controller. You can reach us at info@afcvalves.eu.
| Legal name | EAP Global Limited |
| Company number (Malta) | C 110100 |
| Registered office | Airedesk Business Hub 17, Triq Il-Modd, Swieqi, SWQ 2373, Malta |
| Trading name | AFC Valves EU |
| Contact email | info@afcvalves.eu |
| Contact phone | +351 912 529 904 |
2. What this policy covers
This policy explains what personal data we collect when you visit afcvalves.eu, request a quote, contact us, or otherwise interact with us. It covers why we collect it, the lawful basis we rely on, who we share it with, how long we keep it and what rights you have under the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and the Maltese Data Protection Act.
3. What personal data we collect
Information you give us when you submit our contact or quote-request form, send an email, or call:
- Name (first, last)
- Company name and role (if provided)
- Email address
- Telephone number
- The content of your enquiry, including any technical or commercial information you choose to share
Information collected automatically when you visit the Site:
- IP address (anonymised in our access logs after 30 days)
- Browser type and version, device type, operating system
- Pages visited, time on page, referring URL
- Date and time of visit
4. Why we use your data and on what lawful basis
| Purpose | Personal data used | Lawful basis (GDPR Art. 6) |
|---|---|---|
| Responding to your enquiry, providing quotations, processing orders | Name, contact details, enquiry content | Art. 6(1)(b): pre-contractual measures and contract performance |
| Issuing invoices and meeting accounting/tax obligations under Maltese law | Name, company, contact details, transaction records | Art. 6(1)(c): legal obligation |
| Securing the Site and detecting abuse | IP address, log data | Art. 6(1)(f): legitimate interest |
| Operating essential cookies | Session cookie data | Art. 6(1)(f): legitimate interest |
| Follow-up commercial communications about products you have enquired about | Name, email | Art. 6(1)(f): legitimate interest (right to object at any time) |
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.
5. Who we share your data with
We share personal data only with the following categories of recipient:
- Website hosting provider: Vercel (hosts the Site and processes request logs)
- Email infrastructure: Hostinger mail servers (delivery and storage of email correspondence)
- Professional advisers (lawyers, accountants, auditors), where necessary and bound by professional confidentiality
- Public authorities, only where required by law
We do not sell your personal data, and we do not share it with advertising networks.
6. International transfers
Where any recipient above is established outside the European Economic Area, we transfer your data only under safeguards set out in Chapter V GDPR, most commonly the European Commission’s Standard Contractual Clauses (Decision (EU) 2021/914). A copy of the relevant safeguards is available on request to info@afcvalves.eu.
7. How long we keep your data
| Category | Retention period |
|---|---|
| Quote enquiries that do not result in a contract | 24 months from last contact |
| Customer records (where a contract is concluded) | 10 years from end of relationship |
| Email correspondence | 5 years from last message |
| Web server access logs | 30 days, then anonymised |
8. Your rights
Under GDPR you have the right to:
- Access the personal data we hold about you (Art. 15)
- Rectify inaccurate or incomplete data (Art. 16)
- Erasure in the circumstances set out in Art. 17
- Restrict processing in the circumstances set out in Art. 18
- Data portability: receive your data in a structured, machine-readable format (Art. 20)
- Object to processing carried out on the basis of legitimate interests (Art. 21)
- Withdraw consent at any time where we rely on consent (Art. 7(3))
- Lodge a complaint with a supervisory authority (Art. 77). For Malta this is the Office of the Information and Data Protection Commissioner (IDPC), idpc.org.mt
To exercise any of these rights, email info@afcvalves.eu. We will respond within one month.
9. Children
This Site is a B2B website serving industrial buyers and is not directed at children. We do not knowingly collect personal data from children under 16.
10. Security
We use TLS encryption for all Site traffic and restrict administrative access on a need-to-know basis. Security patches are applied to our infrastructure as they become available.
11. Changes to this policy
If we make material changes we will update the “Last updated” date and give prominent notice on the Site where appropriate.
12. Contact
EAP Global Limited (trading as AFC Valves EU)
Airedesk Business Hub 17, Triq Il-Modd, Swieqi, SWQ 2373, Malta
Email: info@afcvalves.eu
Phone: +351 912 529 904
See also: Cookie Policy · Legal Information